Magaroo Help

Welcome to the Magaroo Help Portal! You can find and search all our available help pages below.

Email Problems

Never miss a password reset, order confirmation or failed payment notification. Learn how you can help keep emails from Magaroo out of your junk mailbox or spam folder.

Magaroo For Holiday Makers

A brief outline of who we are and how you can help local businesses in your holiday area.

Seller Add Product

The help page explains how you can add individual products from the Add Product page.

Seller Add Your Store

This help page guides you through the registration process to get you up and running as a seller on Magaroo.

Seller Advanced Business Day Settings

This section allows for those rare circumstances where for some reason a business is not 'open' on a particular day to receive an online order

Seller Browser Settings For Audio Alerts

Learn how to configure you web browser to receive audio alerts for real-time order notifications.

Seller Bulk Process Orders

Learn how you can select and process multiple orders.

Seller Bulk Ticket Printing

Learn how you can print multiple POS tickets quickly and easily.

Seller Collection Settings

Learn how to set up your collection settings.

Seller Delivery Settings

This file helps you set up your delivery settings on Magaroo.

Seller Edit POS Printer

Learn about editing the settings for a POS (point-of-sale) printer.

Seller Holiday Settings

Here is where you set up any known holiday dates when your business will be closed.

Seller Magaroo Cloud Print Connecting

Learn how to connect Magaroo Cloud Print to your store on Magaroo.

Seller Magaroo Cloud Print Install

Learn how to download and install Magaroo Cloud Print

Seller Manage Payment Processing

Learn how to accept payments by connecting a Stripe account to Magaroo.

Seller Manage Printers

Learn how to manage a print servers POS printers on Magaroo

Seller Order Display

Learn about our tailor made display designed for kitchen and restaurants

Seller Order Manager

This help file explains how you process any orders that you have received through Magaroo.

Seller Order Packed

Learn about the second step in in the order pick and pack process.

Seller Order Payment

Learn about the third step in the pick and pack process for an order where you may attempt to take payment.

Seller Order Payment Succeeded

Learn about successful receiving payment for an order.

Seller Pack Order

Learn about the first step of the pick and pack process for an order.

Seller Print Server Manager

Learn about print servers on Magaroo

Seller Product Manager

Learn how to manage your products and services. This is a key page for any seller.

Seller Product Upload

Learn how you can use a comma-separated value (.csv) file to bulk upload your products to Magaroo.

Seller Real-time Order Notifications

Learn about our real-time order notifications and actions you can take.

Seller Shop Banner Image

Learn how to upload your shop banner image.

Seller Shop Thumbnail Image

Learn how to upload your shop thumbnail image.

Seller Slot Wizard

Lear how you can easily update your slot schedule using our wizard,

Seller Supported Upload Countries

Learn about the country names that Magaroo supports when uploading information.

Seller Tools

An overview of your seller tools.

Seller Update 20210625

Our Seller Update Sent Friday June 25th 2021

Seller Update 20211125

Learn about increasing your Maximum Days Notice for collection and delivery to let you and your customers plan for the holiday period.